Following the release of Sailor Moon Sailor Stars Part 1’s Limited Edition Blu-Ray on June 18th, some fans found issues with the included booklet. Viz Media has posted an update on their official web site which has details on how to get a replacement booklet. This involves sending an e-mail to SailorMoonStarsBooklet@visionmedia.com with your Full Name, Phone Number, Email address and Mailing Address.
I sent in my own details and the response from Viz mentioned that replacement booklets would start to be sent out “no later than the end of September”. There was no need to send in the original booklet or provide any proof of purchase for the original set.
We previously reported on the issues with the booklet. The main concern was that Sailor Uranus and Neptune’s relationship was mentioned as being a “Friendship”. I jokingly suggested many other changes to the chart to reflect the reality of the season. Viz does not get into any details about the changes being made to the booklet in their post, referring only to “several errors”. They had previously mentioned that there will also be a correction to Japanese Romaji lyrics for the theme song “Moonlight Legend”. This pertains to the first line which was not translated in the English version of the lyrics. This error has been in those lyrics in every booklet since the very first season. Odd that this only gets corrected in the Sailor Moon Sailor Stars booklet as this is the only season not to use this song as its opening theme, instead featuring it only once during the end credits of the final episode of the series.
Viz’s full statement appears below:
Updated: SAILOR MOON Season 5 Set 1 Statement
Dear SAILOR MOON fans,The booklet included in the Limited Edition version of SAILOR MOON Sailor Stars Season 5 Part 1 included several errors which we have addressed.
For those of you who purchased that product, we now have a replacement solution for the booklet. As soon as possible, please send an email to SailorMoonStarsBooklet@visionmedia.com with the subject line “Sailor Moon Replacement” and include the following details:
Full name
Phone number
Email address
Mailing address to where the replacement booklet should be shippedOnce you have provided the information, you will be on your way to receiving a replacement booklet.
Thank you again for your continued patience. We appreciate your ongoing support for SAILOR MOON. If you have any questions or thoughts on the replacement process, please reach out to us through this page or through social media:
Facebook: facebook.com/OfficialVIZMedia
Twitter: @VIZMedia and @Sailor_Moon_NA
The VIZ Media Team
Here is the complete response I received via e-mail:
Dear SAILOR MOON fan,
Thank you for your email and for providing your contact information.
Replacement booklets will start to ship by no later than the end of September 2019. Requests will be fulfilled in the order received assuming complete and correct contact/shipping information has been provided.
We appreciate your patience and your ongoing support. If you have any questions or thoughts on the replacement process, please reach out to us through this page or through social media.
Facebook: facebook.com/OfficialVIZMedia
Twitter: @VIZMedia and @Sailor_Moon_NAThe VIZ Media Team
It’s not clear if or when sets sold at retail will include the new booklet. You can buy Sailor Stars Part 1 from Amazon using the links below. Part 2 will be out November 12th.
Possibly Related Posts
-
Viz Media promises to reprint the Sailor Moon Sailor Stars Limited Edition Blu-Ray booklet after referring to Sailor Uranus and Neptune as being in a “friendship” -
Viz Media to release all 200 episodes of Sailor Moon subbed and with a new dub on DVD, Blu-Ray and streaming starting May 19th -
Megumi Ogata, the voice of Sailor Uranus, and Viz Media to appear at Anime Revolution in Vancouver this weekend -
Sailor Moon Sailor Stars will finally be released in the United States starting December 14th 2015 -
The plot of Sailor Stars
well that was simple enough, not sure how fixing the first word in the song now does anything as there were last i checked 2 words they mistranslated not to mention the entire series up to this point with the subtitles with the error in it as well, wonder if they will fix that for episode 200 when we get the song to wrap it all up altho i doubt it will happen as im sure they have no idea what they messed up….. glad to know they remembered that Uranus and Neptune were lovers and not cousins lol
also if one does send out for this request double check your spam email, i sent mine off and got the reply in there to begin with just so you know your request got received, the email was very generic just like its written but hey a replacement booklet
Last week read about the booklet replacement
That moment when they realise they have given out more replacement booklets than the number of DVDs produced…
This might mean that some legitimate customers won’t get a replacement booklet when they run out.
All the reason to request one sooner than later.
Ha! Possible though I imagine a lot of people might not even bother with the replacement or won’t have heard about it.
I can’t wait for Sailor Moon Eternal next year.
They also need to change the word friendship between Artemis and Luna and put love as they did for Uranus and Neptune in the correction
I sent an email, but haven’t received a response yet.
Is it because maybe I’m from Canada?